Privacy Policy
Last updated: April 21 / 2026
This Privacy Policy explains how České stavebniny, s.r.o. (“Company“, “we“, “us“, or “our“) collects, uses, stores, and protects personal data in connection with our website, software products, licensing systems, customer support, and related services.
We are committed to handling personal data responsibly and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR), where applicable.
1. Who We Are
The controller of personal data described in this Privacy Policy is:
České stavebniny, s.r.o.
Registered address: Děčínská street, Prague, Czech Republic
Company ID: 284 88 385
Email: solaris@email.cz
Support: solaris@email.cz
If you have any questions about this Privacy Policy or the way we process personal data, you may contact us using the details above.
2. What This Policy Covers
This Privacy Policy applies to personal data processed in connection with:
- our website and online store,
- the purchase of software licenses,
- the delivery and management of digital products,
- license activation, validation, and anti-abuse protection,
- customer communication and support,
- compliance with legal and accounting obligations.
This Privacy Policy does not govern third-party tools, platforms, or services that may be used independently by the user unless we act as the data controller for that processing.
3. Personal Data We Collect
3.1 Website, Store, and Order Data
When you visit our website, place an order, or contact us, we may process the following categories of personal data:
- name,
- billing address,
- email address,
- order details,
- invoice and payment-related records,
- communication records,
- technical website data such as IP address, browser or device information, and basic server logs.
We collect only the data reasonably necessary for operating the website, processing orders, delivering digital products, handling support, preventing abuse, and complying with legal obligations.
3.2 Software, Licensing, and Validation Data
When you install, activate, validate, or use licensed versions of our software, we may process limited technical and licensing-related data, such as:
- device identifier or hardware-bound identifier (HWID) used for licensing,
- license-related identifiers,
- license status, validity period, and expiration data,
- IP address used during activation or validation,
- application version,
- timestamps of technical validation or licensing events,
- limited anti-fraud and security-related metadata.
This data is used only to operate the licensing system, verify entitlement, prevent unauthorized use, detect abuse, and protect the integrity of our software products.
3.3 User Content Processed by the Software
Audio files, video files, and other user content processed by the software remain under the user’s control.
Unless a specific feature explicitly states otherwise, we do not upload, access, analyze, store, or review the content of files processed locally by the software.
The software is designed so that the user’s media content normally remains on the user’s own device or environment.
4. Why We Process Personal Data
We process personal data only where necessary for legitimate business and legal purposes, including:
- operating our website and online store,
- processing and documenting orders,
- delivering digital products and license information,
- activating, validating, resetting, administering, or enforcing software licenses,
- preventing fraud, abuse, unauthorized sharing, or security incidents,
- providing customer support and responding to inquiries,
- maintaining technical logs and service security,
- complying with legal, tax, accounting, and regulatory obligations,
- establishing, exercising, or defending legal claims.
We do not use personal data for unrelated profiling or invasive marketing practices
5. Legal Bases for Processing
Where GDPR applies, we process personal data on one or more of the following legal bases:
Consent — only where consent is specifically required by law, such as for certain optional cookies or communications.
Performance of a contract — for order handling, license delivery, software entitlement, and related customer service.
Compliance with legal obligations — for accounting, tax, recordkeeping, and other mandatory legal requirements.
Legitimate interests — for fraud prevention, licensing enforcement, service security, abuse detection, internal administration, and the protection of our rights.
6. Who May Receive Personal Data
We may share personal data only where reasonably necessary and only with appropriate safeguards, including with:
- hosting and infrastructure providers,
- e-commerce and website service providers,
- payment service providers,
- accounting, tax, or legal advisers,
- customer support and communication service providers,
- public authorities or regulators where required by law.
We do not sell personal data to third parties.
Third-party service providers process personal data only to the extent necessary for the services they provide to us and under appropriate contractual or legal safeguards.
7. International Data Transfers
Our primary infrastructure is intended to be operated within the European Union or European Economic Area where reasonably possible.
If personal data is transferred outside the EU/EEA, we will do so only where permitted by applicable law and subject to appropriate safeguards, such as an adequacy decision, standard contractual clauses, or another lawful transfer mechanism.
8. How Long We Keep Personal Data
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including for contractual, legal, accounting, security, and dispute-resolution purposes.
In particular:
- order and invoice records may be retained for the period required by applicable accounting and tax laws,
- licensing and validation records may be retained for as long as necessary to operate the licensing system, prevent abuse, and protect our legal rights,
- support communications may be retained for as long as necessary to handle the request and for a reasonable follow-up period,
- technical and security logs may be retained for a limited period appropriate to security, abuse prevention, and system administration.
When retention is no longer necessary, personal data is deleted, anonymized, or securely archived as required by law.
9. Software Connectivity and Online Checks
Trial and certain online-validated license types may require limited communication with our licensing infrastructure for purposes such as:
- license activation,
- license validation,
- verification of license status,
- fraud prevention,
- enforcement of technical licensing limits.
Where an enterprise or offline license model is expressly designed to operate without routine online validation, such behavior is limited accordingly.
10. External Tools and Third-Party Services
Some software features may allow users to work with third-party tools or services that are installed, selected, or configured by the user.
We do not control such third-party tools or services merely because our software may interoperate with them. Their independent privacy, security, and data processing practices are governed by their own terms and policies.
Users remain responsible for evaluating whether the use of any third-party tool or service is appropriate for their own legal and operational requirements.
11. Data Security
We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include secure communication channels, access controls, server security practices, limited administrative access, and other proportionate safeguards appropriate to the nature of the data and the risk involved.
No method of transmission or storage can be guaranteed to be completely secure, but we take data protection seriously and continuously seek to maintain appropriate safeguards..
12. Your Rights
Subject to applicable law, you may have the right to:
- request access to your personal data,
- request correction of inaccurate or incomplete personal data,
- request deletion of personal data,
- request restriction of processing,
- object to certain processing based on legitimate interests,
- receive personal data in a portable format where applicable,
- withdraw consent where processing is based on consent,
- lodge a complaint with the relevant supervisory authority.
If you wish to exercise any of these rights, please contact us using the contact details provided in this Privacy Policy.
If you are located in the Czech Republic, you may also lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), or with another competent supervisory authority in your jurisdiction.
13. Children’s Privacy
Our website, software, and services are not intended for children under the age of 16.
We do not knowingly collect personal data from children where such collection would require parental consent under applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, operational, or business changes.
The updated version will be published on our website or otherwise made available through our services, and the “Last updated” date will be revised accordingly.
15. Contact
If you have questions about this Privacy Policy or about how we process personal data, please contact:
České stavebniny, s.r.o.
Email: solaris@email.cz